
Let's Make it Right
Return Policy
We want you to love your À La Glow products, but if they’re not working for you, we’ve got you covered. You have 30 days from the date of purchase to return your items for a refund.
Here’s how it works:
- Products must be returned in their original packaging.
- We do not cover return shipping costs—return shipping is the customer’s responsibility.
- Once we receive your return(form below), we’ll process your refund back to the original payment method. Please allow up to 7 business days for the refund to appear.
- We do not offer exchanges at this time. If you’d like a different product, return your original purchase and place a new order.
Damaged or Broken Items
If your order arrives damaged or broken, file a return using the form below within 48 hours of delivery with clear photos of the damaged item and packaging. Once we verify the issue, we’ll initiate a refund immediately—no need to return the broken item.
If you have any questions or need assistance, please Contact Us